Ensuring your data is safe & private

When using digital therapeutics a vast amount of personal data is collected directly from the user and processed in a complex digital ecosystem.

In most cases, accurate health and behavioural profiles of the person are created for the functioning of the solution. This practice might entail risks of being observed or the possibility of repurposing patients’ profiles.

When choosing a diabetes management app;

• Investigate the company's data privacy & security protocols
• If you are living in the UK or EU, check to ensure the app is GDPR compliant (UK GDPR in the UK). If you are not sure what GDPR is, see our article titled 'What is GDPR?' in the help centre.
• You should also read the company's privacy notice & terms and conditions.
• If you are unsure about any of the above, contact the developer of the app.

To view Hedia's data privacy notice, terms and conditions or quality management, navigate to our website hedia.com & scroll to the bottom navigation bar, all the above information can be found under 'Legal'.